Admin Role

The Admin / Owner role is the highest-permission role in Captura Workflow, the heart of the Captura connected ecosystem.

This role acts as the studio’s system owner and final authority, with full visibility and control across financials, staff access, production workflows, and global studio configuration.

It should be assigned intentionally and sparingly—typically to owners, partners, or a trusted operations lead.

Why this matters

Admin permissions protect your studio’s revenue, data, and reputation. Used correctly, they reduce risk and eliminate bottlenecks. Used too broadly, they introduce costly mistakes.

Admin access exists to:

• Protect financial data and payouts

• Maintain clean system structure

• Resolve edge cases quickly

• Make confident, studio-wide decisions

This role is not about day-to-day clicking—it’s about oversight, authority, and accountability.

These permissions should be limited to owners and top-level administrators.

Allows Admins to:

• Create and remove staff accounts

• Reset passwords

• Assign and change roles

Why this matters

User access controls everything else. Ownership of permissions must stay centralized.

Provides access to:

• Stripe Express Dashboard

• Bank account details

• Transfer and payout status

• Instant payouts (if enabled)

Why this matters

This controls how—and when—money leaves your business.

Allows Admins to:

• Issue full or partial refunds

• Correct customer-facing issues quickly

Why this matters

Refund access directly impacts cash flow and customer trust.

Grants access to global studio settings, including:

• Studio name and contact information

• Branding (logos)

• Integrations (e.g., Stripe, PLIC)

Why this matters

These settings affect every job, every order, and every customer.

Displays:

• Total revenue

• Order volume

• Average order value

Directly on the main dashboard.

Why this matters

Visibility drives better decisions. Owners should never have to hunt for performance data.

Admins need full authority over the building blocks of Workflow.

Allows Admins to:

• Create and configure jobs

• Adjust dates, rules, and logic

• Remove jobs when necessary

Why this matters

Jobs are the backbone of Workflow. Mistakes here ripple everywhere.

Allows Admins to:

• Build and maintain the product catalog

• Set pricing and packages

• Retire outdated templates

Why this matters

Pricing and design structure directly impact revenue and margins.

Allows Admins to:

• Customize storefront appearance

• Create coupon codes

• Build and manage custom data forms

Why this matters

The cart is where conversion happens—and where mistakes are expensive.

Allows Admins to:

• Manage client organizations (schools, leagues, teams)

• Control job stages and automation timelines

Why this matters

Clean organization data keeps large studios scalable.

Even if not photographing daily, Admins must be able to intervene when needed.

Allows Admins to:

• Fix data issues

• Remove bad images

• Maintain subject accuracy

Allows Admins to:

• Correct customer orders

• Place or modify manual orders

• Archive orders when required

Note: Some studios restrict Studio Orders to Edit only for added safety.

Required to:

• Release held orders to the lab

• Resolve fulfillment exceptions

Allows Admins to:

• Import subject or job data

• Export reports and files

• Delete test or misfire images during capture

Why this matters

Admins need full tool access to resolve edge cases quickly—especially during peak season.

Allows visibility into marketing activity.

If your studio uses campaign approvals:

• Admins receive notifications

• Campaigns cannot send without approval

Why this matters

Marketing mistakes are public—and hard to undo. Approval adds a critical checkpoint.

Admin access should be:

• Intentional

• Limited

• Reviewed regularly

Studios that clearly separate Admin authority from daily operator access:

• Reduce costly errors

• Move faster during peak season

• Maintain clean, scalable systems

That’s how studios stay in control—and grow with confidence—inside the Captura ecosystem.