Captura Workflow Permissions

Edited

One Source of Truth for Access, Control, and Confidence

This Permissions Matrix is the single source of truth for understanding user access inside Captura Workflow, the heart of the Captura connected ecosystem.

It’s designed to help studio owners, admins, and operators clearly understand:

  • What each role can see

  • What they can create or change

  • What actions require full administrative control

Use this matrix as a training reference, onboarding tool, and troubleshooting guide.

Learn More about Roles


How to Read This Matrix

Permission Levels

  • View → Can see data or tabs, but cannot make changes

  • Add / Edit → Standard operator access; can create records, update data, and move work forward

  • Delete / Full Access → Administrative control; can remove records or change system-wide settings

Why this matters

Clear permission boundaries protect data integrity, reduce mistakes, and keep teams moving without constant admin intervention.


Permissions Matrix — Captura Workflow

Setup & Configuration

Feature / Module

View

Add / Edit

Delete / Full Access

Jobs

Search & view jobs

Create new jobs

Delete assigned jobs

Job Settings

View IDs & templates

Modify job logic

Full settings control

Organizations

View organization details

Manage contacts

Delete organization records

Price Sheets

View pricing & packages

Edit packages

Full catalog admin

Shopping Cart

View cart setup

Edit cart templates

Delete templates


Capture & Production

Feature / Module

View

Add / Edit

Delete / Full Access

Subject Data

View subject records

Create / edit subjects

Delete subject data

Images

View Focus-view

Upload / replace images

Delete images

Job Orders

Track order status

Modify order details

Cancel orders

Export Tools

Access export tab

Create custom exports

Delete export configurations

Smart Sort / Tag

Open tools

Execute workflows

Delete smart tags


Launch & Fulfillment

Feature / Module

View

Add / Edit

Delete / Full Access

Release Orders

View held orders

Send orders to lab

Admin override

Studio Orders

Dashboard view

Manage transactions

Process refunds

Image / Print Services

Monitor progress

Execute fulfillment

Full service admin

Job Status

View stage

Advance status

Override / reset


Admin & Marketing

Feature / Module

View

Add / Edit

Delete / Full Access

User Management

View user list

Create / edit users

Delete / deactivate users

Account Preferences

View studio settings

Edit app settings

Full account admin

Finance & Metrics

View revenue & stats

Full financial access

Marketing Campaigns

View campaigns

Edit campaigns

Approve & launch

Job Importer

Bulk import access

Mass create jobs

Mass delete / reset


Understanding Permission Dependencies

Foundation Rule

To access Subject Data or Images, a user must have at least View access to Jobs.

Why this matters

Jobs are the backbone of Workflow. Without job visibility, downstream data can’t be safely accessed.


Recommended Permission Standards

Operator Standard

  • Add / Edit: Jobs, Subject Data, Images

  • View: Orders, Exports

This ensures operators can complete daily work without elevated risk.

Lead / Manager Standard

  • All Operator permissions

  • Add / Edit: Marketing campaigns

  • Add / Edit: Release orders

This supports decision-making without full admin exposure.

Admin Standard

  • Add / Edit: Account Preferences

  • Add / Edit: User Management

  • Full Access where system-wide changes are required

Why this matters

Aligning permissions to responsibility prevents both bottlenecks and costly mistakes.


Operator Troubleshooting Guide

“The tab is missing.”
→ Your permission level is set to None.

“I can see it but can’t click it.”
→ Your permission is set to View only.

“I can’t delete a mistake.”
→ You have Add / Edit access, but not Delete access. Contact your Workflow Admin.


Final Guidance

Permissions are not about restriction—they’re about clarity and trust.

When roles are clearly defined:

  • Operators move faster

  • Admins spend less time fixing errors

  • Studios protect data, revenue, and reputation

Set permissions intentionally, revisit them as teams grow, and use this matrix as your shared reference point.

That’s how Workflow stays efficient, secure, and scalable—together.